A football fan, who was keen to watch ongoing Fifa World Cup without disturbing his parents at night, was left perplexed when he received a bottle of oil instead of the two pair of headphones he had ordered from e-commerce major, Flipkart on Monday.
When he dialled the helpline number printed on the package to complain, he was enrolled as a Bhartiya Janta Party (BJP) member, reported NDTV.
The call to the given number disconnected after one ring and then the fan received a text, “Welcome to BJP. Your primary membership number is….”
Every time a call was made to ‘1800 266 1001’, the results were the same.
The furious customer then looked up for Flipkart’s correct helpline number online and registered a complaint there.
In a statement issued by Flipkart, the company said, “We had given up the number three years ago. The number was printed on tape used for packing — and some of that packing tape was apparently still out there. The phone company must have just re-allotted the number, as is done when a number has been surrendered and there is no activity for six months.”
Commenting on the issue, Dilip Ghosh, the state BJP chief said, “The BJP number is on the website, on Facebook. Anyone can share it. You can also share it. That’s not our responsibility.”